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🍂The Fall Collector Event is here! Save 25% with code LEAVES at checkout. Offer valid through 9/25.

Frequently Asked Questions

What is your shipping Policy? 


FREE SHIPPING FOR ORIGINAL PAINTINGS WITHIN THE US

Shipping times range from 5-7 business days. You will receive a tracking number as soon as your order has been shipped.

Territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please call directly (610) 434-2178 for shipping costs before placing your order.

WHEN WILL I RECEIVE MY ORDER? 

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are shipped within 5-7 business days - and typically arrive in 8-10 business days. 

CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES? 

Yes. Additional charges may apply. Please contact Donna before placing an order at (610) 434-2178

What is your Policy on Returns/Exchanges/Refunds?

We will provide a no charge replacement or refund for any quality issues. We may request to have the painting returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please email Donna at WillsonPhoto@aol.com. 

CAN I CANCEL MY ORDER? 

Unless your order has already been shipped you can cancel it. Please contact WillsonPhoto@aol.com as soon as possible if you need to cancel your order. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

HOW DO I RETURN MY PACKAGE? 

For a refund or replacement, please email  WillsonPhoto@aol.com

WHO TO CONTACT? 

You can reach out to Hub or Donna at any time by email at WillsonPhoto@aol.com or by phone at (610) 434-2178



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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

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