FREE SHIPPING FOR ORIGINAL PAINTINGS WITHIN THE US
Shipping times range from 5-7 business days. You will receive a tracking number as soon as your order has been shipped.
Territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please call directly (610) 434-2178 for shipping costs before placing your order.
WHEN WILL I RECEIVE MY ORDER?
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are shipped within 5-7 business days - and typically arrive in 8-10 business days.
CAN I SHIP TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES?
Yes. Additional charges may apply. Please contact Donna before placing an order at (610) 434-2178
What is your Policy on Returns/Exchanges/Refunds?
We will provide a no charge replacement or refund for any quality issues. We may request to have the painting returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please email Donna at WillsonPhoto@aol.com.
CAN I CANCEL MY ORDER?
Unless your order has already been shipped you can cancel it. Please contact WillsonPhoto@aol.com as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email WillsonPhoto@aol.com
WHO TO CONTACT?
You can reach out to Hub or Donna at any time by email at WillsonPhoto@aol.com or by phone at (610) 434-2178
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
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